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SmilePing

Industries and PMS data

Follow-up software that starts with the data your business already has.

SmilePing turns customer and appointment history from common practice-management systems, booking platforms, or any structured CSV export into timely recall, rebooking, and reactivation workflows.

Common Dental systems

DentrixOpen DentalCurve DentalCareStack
Universal route: export CSV from any PMS or spreadsheet.
SmilePing

SmilePing maps the history

PatientProcedureLast visitRecall dueMobileEmail

Recall due list becomes personalized patient outreach

Due customer found
Follow-up drafted
Booking link ready
Callback routed

Platform names describe common export sources.

Built around the return visit

A different follow-up strategy for every service rhythm.

SmilePing uses the same orchestration foundation while changing the due logic, wording, offers, stop conditions, and staff handoff for each business.

Dental practices

Common data sources

Dentrix, Open Dental, Curve Dental, CareStack, or CSV

Identify hygiene and treatment recall dates, send patient-friendly reminders, and route complex questions to staff.

Salons

Common data sources

Mangomint, Fresha, Vagaro, Boulevard, or CSV

Use normal service cadence and stylist history to bring clients back without generic mass messaging.

Spas

Common data sources

Fresha, Mindbody, Vagaro, Zenoti, or CSV

Follow up when a client is likely due and make the next appointment easy to book.

Med spas

Common data sources

Aesthetic Record, Boulevard, PatientNow, Mangomint, or CSV

Continue treatment plans, recall appropriate services, and use front-desk offers only when configured.

Wellness clinics

Common data sources

Jane, Cliniko, Practice Better, Mindbody, or CSV

Coordinate due dates, consent, communication history, and booking status in one follow-up funnel.

Cryotherapy studios

Common data sources

Mindbody, Zenoti, wellness PMS exports, or CSV

Bring customers back around a useful service interval and recover interest after inactivity.

Any PMS can start with CSV.

If a system can export rows, SmilePing can map the useful customer, service, and appointment fields. The import is validated before records enter a follow-up Play.

Customer or patient name
Mobile number and email
Service or treatment
Last appointment date
Expected next-visit date
Future booking status
Provider or staff member
Consent and communication status

SmilePing keeps the imported history attached to the customer record, checks consent and booking status before outreach, and stops follow-up when suppression or completion rules apply.

Start with your existing customer list

The next repeat booking may already be in your data.

Try every Follow-up Play, AI reply, booking link, Goal, and callback workflow free for 14 days.