Past treatment clients are valuable
Clients who already completed a treatment often need thoughtful timing and a clear reason to return.
Med spa client reactivation service
Turn past med spa clients into repeat appointments.
SmilePing helps med spas improve repeat treatment bookings with client reactivation, two-way replies, and smart escalation.
Recall flow
Inactive client to booked visit
Past client identified
Targeted follow-up sent
Two-way reply handled
Special request escalated
Appointment rebooking started
Med spa recall campaigns
Follow up after consultations, treatment windows, seasonal needs, and long gaps between appointments.
Escalate sensitive questions
Treatment questions, discount requests, and clinical concerns can be routed to your team.
Campaign examples
Practical recall campaigns your team can run
consultation follow-up
repeat treatment recall
seasonal skin offer
inactive med spa client campaign