Inactive spa clients need timing
A timely follow-up after a facial, massage, or treatment can turn a quiet client into a booked appointment.
Spa client retention
Spa client retention automation that keeps clients coming back.
SmilePing helps spas rebook past clients with warm check-ins, targeted offers, and retention conversations after treatments.
Recall flow
Inactive client to booked visit
Past client identified
Targeted follow-up sent
Two-way reply handled
Special request escalated
Appointment rebooking started
Spa client reactivation
Run recall campaigns for inactive spa clients, seasonal offers, birthdays, treatment cycles, and past visitors.
Reply handling for offers and services
SmilePing can answer pricing and service questions, then help move the client toward a return visit.
Campaign examples
Practical recall campaigns your team can run
facial rebooking campaign
massage follow-up
seasonal spa offer
inactive spa client win-back